We require credit card information for efficiency and record keeping. Our free trial of the software will automatically move into billing after the first month of use. Having credit card information provided at the start of the trial allows a seamless transition into paid subscription use from the trial period.

Yes, you can cancel your trial at any time! We will do our best to stay in touch with your team during your trial use, and answer any questions you may have during the process. For any reason, you can cancel your free trial by calling or emailing your support point of contact and letting us know. There are no penalties or expectations when canceling your free trial, but you do have to let us know you want to cancel your use.

If you do not cancel your free trial or contact us to discuss the amount of users you signed up for your account, registered users will be billed at the start of each month for each user they have currently signed up for the service. We highly advise and promote communicating any changes to the number of users you have with us, so we can do our best to make sure you are paying for the number of subscribers who are actively using the software. We will do our best to contact you and discuss with you, if you so wish.

You are not stuck in ANY contract. The choice for a monthly subscription system was chosen so you only pay for what you use, and what you want to use. You can cancel your subscription at any time, and will be prorated for the amount of time you have been signed up. Again, we highly advise communication with us so we can best support you, whatever your needs may be.